Privacy Policy

Last Updated: January 2026

At Shuttle Shuffle (a subsidiary of Med Valet), your privacy is our priority. This Privacy Policy describes how we collect, use, and process your personal information when you use our transportation services.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, and phone number when you request a quote.
Service Details: Pickup and drop-off locations, dates, and times for your scheduled transport.
Organization Data: Information regarding the hotels, hospitals, or events we are serving.

2. How We Use Your Information

We use the data we collect to:

Provide safe and dependable transportation solutions.
Communicate with you regarding schedules and updates.
Improve our shuttle fleet and customer experience.
Comply with HIPAA-aware standards in medical transport settings.

3. Information Sharing

We do not sell your personal information. We only share data with our parent company, Med Valet, and trusted partners as necessary to complete your service requests.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access. Our staff is trained in professional customer care and data safety.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website or visit the Contact Shuttle Shuffle section of our portal.